YES! All Bonne Maman® preserves, jellies, fruit spreads and curd are gluten-free. This claim is determined by the fact that all ingredients used in our products have < 20PPM which is required for this claim. Our production facility is therefore gluten-free as well.

Our Bonne Maman® Preserves, Jellies and Fruit Spreads are made with only fruit, sugar, lemon juice and fruit pectin. Our Preserves, Jellies and Spreads are produced in a facility that does also make products containing chestnuts. We follow highly controlled and strict (HACCP certification) cleaning processes throughout our facility that minimize any risk of nut residue. We recommend that you discuss this information with your physician to evaluate whether Bonne Maman® is right for you and your family.

Our new Hazelnut Chocolate Spread is produced with hazelnuts in its own facility.

Our new Peanut Chocolate Spread is made in a separate factory dedicated exclusively to products containing peanuts.

We guarantee the quality of our Preserves and Jellies for two years (24 months) after production (see “Best if used by” date printed on the side of the cap). Lemon Curd and the Fruit Spreads are guaranteed for 1 year (12 months) after production. We recommend the above products be refrigerated after opening. Although we do not guarantee a specified period of time AFTER they are opened, by storing an open jar with the cap tightly closed in your refrigerator, these products should last for several weeks without a problem.

Our Hazelnut Chocolate Spread has a shelf life of 15 months after production. However, it does not need to be refrigerated and best kept between 60 to 80 degrees Fahrenheit.

Bonne Maman Preserves, Jellies, Fruit Spreads and Curd, are produced in a factory that makes products containing chestnuts, eggs and dairy on shared lines. We follow highly controlled and strict (HACCP and ELISA allergen certifications) cleaning processes throughout our facility that minimize any risk of residue.

Bonne Maman Hazelnut Chocolate Spread is made in a separate factory, free of peanuts.

Bonne Maman Peanut Chocolate Spread is made in a separate factory dedicated exclusively to products containing peanuts.

Preserves are made from cooking whole fruits, including the skin and seeds. Each of Bonne Maman’s recipes in its 17 flavors of preserves ensures that pieces of fruit are present in each jar. Preserves feature a fuller fruit flavor compared to jams. Jellies are made from only the juices of fruits. Jellies offer a uniform texture, are clear, and firm compared to preserves and jams. Bonne Maman produces an assortment of 4 jelly flavors. Jams are made from crushed fruit and fruit puree, not whole fruit. Bonne Maman does not make jams.

YES! All of our preserves, jellies and fruit spreads are made with natural ingredients: fruit, sugar, cane sugar, concentrated lemon juice and fruit pectin. Bonne Maman Lemon Curd is made with sugar, lemon juice, whole eggs, butter and tapioca starch. Bonne Maman has no preservatives, no additives, no high fructose corn syrup, are sulfite-free and all preserves, jellies and fruit spreads are Non-GMO Project Verified.

NO! Our recipe for Bonne Maman combines brown cane sugar (derived from the cane plant) and sugar derived from beets. This combination of sugars is part of our time-honored recipe that helps to create the special Bonne Maman flavor and taste.

Most of our products are OU Kosher. Hazelnut Chocolate is OU Kosher Dairy. The circle U authorization is on the front label of each jar. Our products are certified by the Union of Orthodox Jewish Congregations of America (NY). Our Muscat Grape Jelly, Lemon Curd, Advent Calendar flavors and 12 Days of Christmas flavors and Herbal Teas are not Kosher Certified.

Our exclusive gifts are only available for delivery within the United States. Please note that all sales are final.

We do our best to avoid any issue with your order. If it happens, please contact us at info@bonnemaman.us

We do our best to avoid any issue with your order. If it happens, please contact us at info@bonnemaman.us

Once an order is paid, we can’t modify or cancel it. We do our best to prepare and ship your order as fast possible to reduce delivery timings.

Once your order is shipped, you will receive an email confirmation with the tracking number associated to your package. You can also connect to your Customer Account, clicking on “Sign In/Register” and “Orders”.

Invoices are sent to you by e-mail and never placed in the packages. A packing slip with the order description and name of the buyer is placed in the box, but no invoice.

There is no possibility to add a gift message once an order is placed. The order will have to be canceled and redone with the message. Please contact us at info@bonnemaman.us to ask for your order cancellation.

If you get an error message while placing your order or your order does not go through, try to refresh your page or place the order from another device/browser.

Yes, your payment is secured. We use Shopify Payments which received the most stringent level of certification available in the payments industry., all card numbers are encrypted.

You can use the following payment methods:

• Mastercard/American Express
• Visa card
• Apple Pay
• Google Pay

Apple Pay and Google Pay are now available as new checkout options, if you have a compatible device and a valid card in your digital wallet.

We do not ship to addresses outside of the USA. If you wish to ship to Canada, our colleagues in Canada will offer the Bonne Maman Advent Calendar tailored to the Canadian market. Please check the Canadian website at www.bonnemaman.ca for availability.

There are no pre-orders available.

We can only ship to one address per order. If you wish to ship to multiple locations, you need to place multiple orders: 1 order per shipping address.

You can buy up to 2 Advent Calendars per order.

During the checkout process, you will have the option to choose from available FedEx delivery methods : Ground Shipping, 2 Day Shipping, Overnight Shipping.

Your shipping cost can be determined using the table on our Shipping Policy Page. FedEx 2 Day Delivery and FedEx Overnight are not eligible for the flat shipping rates, standards Fedex Shipping rates will apply.

No we only ship in the U.S.A.

Once you order is shipped, you will receive an email confirmation with the tracking number associated with your package. You can also connect to your Customer Account, clicking on “Sign In/Register” and “Orders”. If you need additional assistance, please contact us a info@bonnemaman.us

You are able to create your account when finishing placing your order or clicking on “Sign In/Register” when you scroll up to the top of the website.

You can modify your personal information by clicking on “Sign In/Register” and then “My information”.

Please log into your personal account and click on “Forgotten Password”.

You can unsubscribe from our newsletter by clicking on “Unsubscribe” at the bottom of the newsletter.You can unsubscribe from our newsletter by logging into your personal account, clicking on “Unsubscribe from the newsletter”.